Frequently Asked Questions

Liaqa is a groundbreaking online fitness platform developed by Liaqa Fitness, aimed at transforming the fitness industry across the MENA region. By working with local coaches, Liaqa offers tools and solutions designed specifically for the needs and challenges of this community. The platform serves as a bridge connecting fitness coaches with clients, enabling coaches to deliver exceptional training and support, thereby fostering a more robust and interconnected fitness community.

Liaqa stands out through its dedication to the MENA region’s unique fitness needs and collaborative approach with local coaches. Here’s what sets Liaqa apart:

• Collaborative Development: Liaqa works closely with regional coaches to develop solutions that directly address local challenges.
• Community-Driven Features: The platform features tools tailored to meet regional demands and foster community engagement.
• Empowering Local Coaches: Liaqa elevates local fitness professionals by providing them with advanced tools to enhance client interactions and outcomes.
• Breaking Barriers in Fitness: By addressing specific regional barriers, Liaqa makes fitness accessible to a broader audience.
• Long-Term Health Goals: The platform focuses on sustaining long-term health improvements for its users.
• Transparent Communication: Liaqa values building trust through open and honest communication with users and coaches.

Liaqa Fitness LLC is a Dubai based company

Here are the key features that Liaqa offers:

• Program Builder: Enables coaches to customize training plans to fit each client’s unique fitness goals.
• Habit Coaching: Tools to help foster positive behaviors and habits among clients.
• Nutrition Software: Aids in guiding dietary choices with customized meal planning and nutrition advice.
• Free Website: Allows coaches to launch and manage their online presence effortlessly.
• Exercise Video Library: Provides visual workout guidance through a comprehensive library of exercise videos.
• Automations: Streamlines administrative tasks to save client management and communication time.
• Client Billing: Simplifies the payments process, making billing efficient and straightforward.
• Client Profile/Dashboard: Offers a central place for clients to track their progress and view training results.
• In-App Messaging: Facilitates effortless communication between coaches and clients within the app.
• On-Demand Library: Users can access workouts anytime, catering to flexible training schedules.
• Custom Branding: Enables the platform’s personalization to reflect the coach’s brand.
• Team Software: Supports collaboration among colleagues within a fitness facility or across multiple locations.
• Reports & Analytics: Provides coaches with insightful feedback on client progress and business performance.
• Location Management: Assists in managing operations across multiple gym locations efficiently.

These features are designed to enhance the functionality and efficiency of fitness coaches, enabling them to deliver superior client experiences and manage their businesses effectively.

To learn more about each features, please visit here

We invite our users to visit our public roadmap to stay updated on our development progress and have a say in what comes next. Here, you can view planned updates, submit your feedback, and vote on features you’d like to see prioritized. This direct line to our development team ensures we build Liaqa with our community’s needs at the forefront.

Visit Our Public Roadmap (Coming Soon)

Liaqa offers distinct subscription plans for both individual coaches and gyms (multiple coaches):

• For Coaches: These plans are designed for personal trainers and fitness coaches, featuring tools like program building, nutrition software, client progress tracking, and all the base features. 
• For Gyms: Gym subscriptions include all coach features, such as Custom Branding Lite and Multi-Location Management, suitable for managing multiple gym locations and enhancing the gym’s brand presence.

For specific details on the features and pricing, please visit our dedicated pricing pages for coaches and gyms.

Our pricing model is based on the number of clients each coach or gym manages, offering scalable solutions to suit different sizes of operations. For accounts managing more than 150 clients, please contact our team for more information on the pricing options.

Yes! Our pricing is designed to be flexible and rewarding. The more clients (or users) coaches and gyms have, the lower the cost per client becomes. This means that as your business grows, your overall cost per client decreases, helping you save more while serving more clients efficiently.

To utilize Liaqa effectively, coaches and gyms must have a computer with internet access. This is essential for accessing advanced features such as the program builder and other functionalities critical for efficiently managing and delivering fitness services.

Liaqa is compatible with most devices and browsers. We require that coaches and gyms use the platform on a computer for optimal performance and access to all features. Please note that the program builder and other advanced features are designed for computer use to ensure they deliver the full functionality needed for effective management and engagement.

To ensure the best experience, keep your browsers up-to-date. We recommend the Brave or Vivaldi browsers for enhanced online privacy and security. They are known for their security features that can give you peace of mind.

Additionally, our app is available and fully functional on the latest versions of iOS and Android. We recommend keeping your phone’s software up-to-date to enjoy the best performance and latest features.

If you encounter any issues while using Liaqa, please visit our bug report section, where you can notify us of any problems that are helping us improve the platform continuously.

Yes, we offer a 14-day free trial to try the Liaqa platform. This option is available for both coach and gym plans, allowing you to explore our full range of features and determine how our platform can best serve your needs.

The free trial grants access to the full Liaqa Platform. However, please note that there is a limit on the number of clients you can coach during the trial period. This allows you to fully evaluate our tools and features within a realistic usage scenario.

Starting your free trial is straightforward. Simply sign up for an account on our website with your full name, email address, and unique password. No credit card information is required to begin the trial, making it easy and risk-free to start with Liaqa.

We have a dedicated page featuring testimonials and case studies where you can see firsthand how the Liaqa platform has helped businesses increase their profitability and improve operations. Visit our website to explore these success stories and learn how Liaqa can transform your fitness business.

Businesses in the fitness industry, including personal trainers, gym owners, and fitness studios, can benefit in numerous ways from using Liaqa:

• All-in-One Tool: Liaqa serves as the ultimate tool for personal trainers and gym owners, helping to build programs faster, train more clients, and automate business operations.
• Automated Business Operations: Our platform automates various aspects of business management, allowing for seamless client management.
• Efficient Program Building: With innovative templates, businesses can build programs three times faster and reduce repetitive tasks.
• Extensive Exercise Library: Access to over 1500 ready-to-use exercise videos and the ability to upload your own, including enhanced training options.
• Client Growth Tracking: Detailed tracking features, including graphs and fitness testing, help monitor client progress comprehensively.
• Integrated Business Management: Whether managing a single location or scaling up, Liaqa ensures efficient operations.
• Custom Branding Options: Customize your online presence to reflect your brand’s unique identity, strengthening your market position.

These features, combined with our innovative payment solutions that include secure online transactions, flexible billing options, and comprehensive management tools, make Liaqa a transformative choice for fitness businesses aiming to enhance their operations and client engagement.

Please visit our testimonials and case studies page for more details on how Liaqa has positively impacted our users.

Liaqa takes data protection seriously, adhering to international privacy laws, including UAE and KSA PDPL regulations. We implement a variety of security measures to ensure the safety of your Personal Data. These measures include:

• Data Encryption: We use strong encryption to protect data in transit and at rest.
• Secure Servers: Data is stored on secure servers regularly maintained and updated to prevent unauthorized access.
• Regular Audits: Our systems undergo regular security audits to meet high data protection standards.

You can learn more by reading our Privacy Policy.

At Liaqa, we place utmost importance on safeguarding our users’ data. To this end, we have implemented several robust security protocols, each designed to ensure the highest level of data protection.

• Multi-Factor Authentication (MFA): Ensuring access to sensitive data requires more than just a password, enhancing security against unauthorized access.
• Continuous Monitoring: Our systems are continuously monitored to promptly detect and respond to potential security threats.
• Compliance with International Standards: We comply with international best practices and standards to ensure that data protection measures are always up-to-date and effective.

Privacy Practices:

• Third-party Services: While we integrate with third-party services, each operates under its privacy policy, which we respect and acknowledge.
• Consent and Privacy Policy: By using our platform, you agree to our privacy practices as detailed in our policy, which is crafted to ensure transparency and user control over their personal information.

Our dedicated commitment to privacy and security is designed to protect and empower our users, ensuring a trustworthy environment for all your fitness and wellness activities.

For more detailed information on how we handle your data, please look at our privacy policy on our website.

Yes, Liaqa integrates with several popular health and productivity tools to enhance your experience and streamline your fitness management. Our platform integrates with:

• Apple Health: Syncs your fitness data for a comprehensive health overview.
• Lose It! App: Integrates diet and nutrition tracking to complement your fitness goals.
• Zapier: Allows for automation of workflows between Liaqa and thousands of other online tools.

For a complete list of our integrations and to learn more about how these work, please visit our integrations page on our website.

Yes, we are always looking to expand our network of integrations and partnerships. If you have a SaaS or App that aligns with the fitness and wellness industry and believe it could add significant value to our users, we’d love to hear about it. We look for partners who share our commitment to enhancing user experiences and meet our quality and utility standards. To discuss potential collaboration, please contact us through the partnership inquiry form on our website.

Yes, Liaqa offers extensive customization options to ensure our platform aligns perfectly with your business requirements. We provide custom-branded apps that can be adjusted to suit your brand and business specifics. While we are passionate about creating solutions that fully meet your needs. 

Note: Please be aware that this custom work has an additional cost.

To schedule a consultation with our team, please use the contact form on our website. Describe your specific needs and any particular aspects you wish to customize. Our team will review your request and get in touch to discuss how we can best assist you in achieving your business goals with Liaqa.